Davido London – Privacy Policy

 

Last updated: 19th August 2025 

At Davido London, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website or make a purchase from us.

By using our website (the “Site”), you consent to the practices described in this Policy.

1. Information We Collect

We may collect the following categories of personal data when you interact with our Site:

a) Identity Data – name, title, date of birth, gender.

b) Contact Data – billing address, delivery address, email address, phone number.

c) Financial Data – payment card details (processed securely via third-party providers; we do not store full card details).

d) Transaction Data – purchase history, order details, refunds, returns, and account activity.

e) Technical Data – IP address, browser type, operating system, device identifiers, cookies.

f) Usage Data – how you interact with our Site, including browsing patterns, search history, and preferences.

g) Marketing & Communication Data – your preferences in receiving marketing communications from us.

 

2. How We Collect Your Data

We collect personal data in the following ways:

• Direct Interactions – when you create an account, place an order, sign up for our newsletter, or contact customer service.

• Automated Technologies – through cookies and analytics tools when you browse our Site.

• Third Parties – including payment providers, delivery partners, analytics providers (e.g., Google Analytics), and advertising platforms.

 

3. How We Use Your Information

We will only use your personal information when the law allows us to. Most commonly, we use it to:

• Process and deliver your orders.

• Communicate with you about your purchases, account, or support queries.

• Personalize your shopping experience and recommend products.

• Improve our website, services, and marketing.

• Detect and prevent fraud, unauthorized transactions, and misuse of our services.

• Comply with legal obligations.

4. Sharing Your Information

We may share your information with trusted third parties for business purposes, including:

• Payment processors (e.g., Shopify Payments, Stripe, PayPal).

• Logistics and courier companies to deliver your orders.

• IT service providers for hosting, data storage, and analytics.

• Marketing platforms to send you updates, offers, and promotions (only with your consent).

We will never sell your personal data to third parties.

 

5. Data Security

• We use encryption, firewalls, and secure servers to protect your personal data.

• Payment card details are processed by secure third-party providers and never stored by us.

• Despite our best efforts, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

6. Cookies & Tracking

Our Site uses cookies and similar technologies to:

• Enable essential functions such as checkout.

• Analyze site performance and traffic.

• Deliver targeted advertising and promotions.

You may disable cookies in your browser, but some features of the Site may not function properly. For more details, see our Cookie Policy.

7. Data Retention

• We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Policy, including for accounting, reporting, and legal compliance.

• For marketing, we will retain your contact information until you unsubscribe.

 

8. Your Rights

Depending on your jurisdiction (e.g., UK GDPR, EU GDPR, Sri Lanka), you have the right to:

• Request access to the data we hold about you.

• Correct or update your information.

• Request deletion of your data (“right to be forgotten”).

• Object to our processing of your data, including direct marketing.

• Request restriction of processing or data portability.

• Withdraw consent at any time (where processing is based on consent).

To exercise your rights, please contact us at: privacy@davidolondon.com

 

9. International Transfers

As we use Shopify and other global service providers, your personal data may be transferred and stored outside your home country, including Canada and the United States. These transfers are protected by appropriate safeguards to ensure your data remains secure.

10. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we discover that we have collected such information, we will delete it promptly.

 

11. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and continued use of our Site constitutes acceptance of the updated terms.

 

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your data, please contact us at:

📧 privacy@davidolondon.com